Last updated: November 2025
1. Introduction
Welcome to xynq ltd (“xynq”, “we”, “us”, “our”). We build technology focused on authenticity, verification, and transparency. This Policy explains how we handle your data when you visit xynq.co.uk or interact with our services, including email capture and feedback forms.
2. Data We Collect
- Information you provide: e.g., name, email address, and any details you submit via forms.
- Automatic data: e.g., IP address, device/browser type, pages visited, and referring URLs via cookies or analytics.
- Communications: messages you send to us (support, partnerships, etc.).
3. How We Use Your Data
- To provide, maintain, and improve our website and services.
- To send updates and newsletters when you opt-in.
- To respond to enquiries and manage partnerships.
- To protect our users and comply with applicable laws.
4. Legal Basis (UK GDPR)
- Consent: for subscriptions and certain forms.
- Legitimate interests: service quality, security, product analytics.
- Legal obligations: responding to lawful requests.
5. Sharing & Disclosure
We do not sell your personal data. We may share limited data with:
- Vetted service providers (email delivery, analytics, hosting) under contract.
- Authorities where required by law or to protect legal rights.
- Successor entities in case of a merger or acquisition, with notice where feasible.
6. Data Retention
We retain data only as long as necessary for the purposes described here, or as required by law. You can request deletion at any time (see Rights below).
7. Cookies & Preferences
We use essential cookies for site functionality and may use analytics cookies to improve performance. You can manage cookies via your browser settings. If we deploy non-essential cookies, we will request consent where required.
8. Your Rights (UK/EEA)
- Access, rectify, or erase your personal data.
- Object to or restrict processing in certain circumstances.
- Data portability for information you provided to us.
- Withdraw consent for email updates at any time (unsubscribe link or contact us).
- Lodge a complaint with the ICO (or your local data authority).
9. Security
We implement reasonable technical and organisational measures to protect your data. However, no system can be 100% secure; please take appropriate precautions on your devices.
10. International Transfers
If data is processed outside the UK/EEA, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.
11. Children
Our services are not directed to children under 16. If you believe a child provided us data, contact us to remove it.
12. Cookie Policy
We use cookies and similar technologies to operate our site, measure performance, and improve your experience. Some cookies are essential and cannot be switched off. Others (like analytics) help us understand how the site is used so we can make it better.
Types of Cookies
- Strictly Necessary: Required for core functionality (security, routing). These are always on and do not store personally identifying information.
- Analytics (Google Analytics): Help us measure traffic and usage patterns (e.g., page views, session length). Set only with your consent.
Managing Preferences
You can accept or reject analytics cookies when the banner appears. You can also change your choice at any time via the “Cookie Settings” link in our footer (once enabled), or by clearing cookies in your browser. If you reject analytics, we won’t load Google Analytics.
Google Analytics
When enabled, Google Analytics may process pseudonymous data (e.g., truncated IP, device information) to generate aggregated statistics. We configure it to respect privacy best practices where possible. For more details, see Google’s documentation.
13. Contact
For privacy requests or questions, contact: hq@xynq.io.